Refund Policy
This policy covers GoFillr Pro subscriptions sold by Fox Byte Development LLC.
The short version
- GoFillr has a Free plan (25 autofills per week), so you can try it before you pay.
- Pro costs $5.99 per month or $49 per year. You buy it inside the extension through ExtensionPay, and Stripe processes the payment.
- Payments are non-refundable. We only refund billing errors and duplicate charges, or where the law requires it.
- You can cancel at any time. Cancelling stops your next renewal. Pro stays active until the end of the period you've already paid for.
Refunds
All Pro payments, including monthly and yearly purchases and renewals, are final and non-refundable. We don't give refunds or credits for partly used periods, unused time, or unused features, and we don't prorate yearly plans.
We will refund:
- Billing errors, for example if you were charged the wrong amount or charged after you cancelled.
- Duplicate charges, if you were charged more than once for the same period.
Your legal rights. Nothing in this policy limits any refund or cancellation rights you have under the law where you live. For example, if you are a consumer in the EU or UK, you may have a right to withdraw from a purchase within 14 days unless you agreed that Pro could start right away and acknowledged that you would lose that right. Where the law requires a refund, we will provide one.
Chargebacks. If you think a charge is wrong, please email us first. We can usually fix billing errors faster than a bank dispute. Payments are processed by Stripe through ExtensionPay, and you still keep any rights your card issuer gives you. If you file a chargeback, we may pause Pro on the account while the dispute is open.
Approved refunds go back to the original payment method through ExtensionPay/Stripe. They usually appear within 5–10 business days, depending on your bank. If a refund covers your current Pro period, Pro access for that period ends and your account moves to the Free plan.
How to report a billing error
Email support@foxbytedev.com with:
- The email address you used to buy Pro (your Google sign-in email)
- The date and amount of the charge, and the receipt if you have it
- A short description of the problem (for example, "charged twice on May 3")
We aim to reply within 2 business days.
How to cancel
- Open the GoFillr extension and go to your plan or billing settings.
- Click the link to manage your subscription. This opens ExtensionPay's customer portal.
- Cancel your subscription there.
If you can't find the link, email support@foxbytedev.com and we'll send it to you. Uninstalling the extension does not cancel your subscription. To avoid the next charge, cancel before your next billing date.
What happens after you cancel
- Cancelling stops future renewals. You won't be charged again, and the current period is not refunded.
- Pro stays active until the end of your current monthly or yearly period.
- After that, your account moves to the Free plan (25 autofills per week). Job-match scoring is no longer available.
- Extra profiles are kept but locked. Your oldest profile (your Primary profile) stays active on Free. Profiles 2–5 are not deleted. You can view them (read-only), but you can't edit them, activate them, or use them to autofill. If you subscribe to Pro again, they unlock.
- Your account and saved profiles are not deleted. To delete your data, see the Privacy Policy (gofillr.com/private-policy) or email support@foxbytedev.com.
Restoring a purchase
If you get a new computer, reinstall GoFillr, or don't see Pro:
- Sign in to GoFillr with the same Google account.
- Open the plan or billing section and use the ExtensionPay option to log in or restore your purchase, using the email address you paid with.
If Pro still doesn't show up, email support@foxbytedev.com with the email you paid with and we'll sort it out.
Questions
Fox Byte Development LLC. Email: support@foxbytedev.com