Support

How can we help?

If you need help with GoFillr — Job Application Autofill, have questions, or want to report an issue, email us and we'll get back to you.

Cancel your subscription

  1. Open the GoFillr extension and go to your plan or billing settings.
  2. Click the link to manage your subscription. This opens ExtensionPay's customer portal.
  3. Cancel your subscription there.

Cancelling stops future renewals. Pro stays active until the end of the period you've already paid for, then your account moves to the Free plan. Uninstalling the extension does not cancel your subscription, so cancel before your next billing date. Can't find the link? Email support@foxbytedev.com and we'll send it to you. See our Refund Policy for details.

Restore a purchase

New computer, reinstalled GoFillr, or don't see Pro? Sign in to GoFillr with the same Google account, then open the plan or billing section and use the ExtensionPay option to log in or restore your purchase, using the email address you paid with.

Still not showing Pro? Email support@foxbytedev.com with the email you paid with and we'll sort it out.

Report a bad fill

If GoFillr filled a field wrong, skipped a field, or didn't fill a page, tell us. Email support@foxbytedev.com with:

  • The link to the application page (remove anything private)
  • Which field was wrong or missed, and what you expected
  • A screenshot if you can (please hide personal details)
  • Your browser and GoFillr version

Please don't send passwords or your full resume. Always review every field before you submit; GoFillr never submits for you.

Billing errors, account deletion and other questions

Email support@foxbytedev.com. To delete your account and data, email us from the address on your account (see our Privacy Policy).

Email
support@foxbytedev.com

We aim to respond as quickly as possible.